1. Introduction

At OC Exteriors, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ocexteriors.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Information

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site, place an order, or when you choose to participate in various activities related to the Site, such as online chat and message boards.

Financial Information

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.

Medical Data

Medical information, such as any health-related issues you may choose to provide when requesting our services, which will be handled with strict confidentiality and used solely for the purpose of providing the best service.

Data from Social Networks

User information from social networking sites, such as Facebook, Google, Instagram, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

Third-Party Data

Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

Create and manage your account.

Process your transactions and send you related information, including purchase confirmations and invoices.

Email you regarding your account or order.

Fulfill and manage purchases, orders, payments, and other transactions related to the Site.

Generate a personal profile about you to make future visits to the Site more personalized.

Increase the efficiency and operation of the Site.

Monitor and analyze usage and trends to improve your experience with the Site.

Offer new products, services, and/or recommendations to you.

Perform other business activities as needed.

Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

Request feedback and contact you about your use of the Site.

Resolve disputes and troubleshoot problems.

Respond to product and customer service requests.

4. How We Keep Your Information Safe

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Data of Individuals Under 13 Years of Age

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at [insert contact email].

6. Handling of Medical Data

Medical data provided by you will be used strictly for the purpose of providing the best service and care. This data will be kept confidential and only accessible to authorized personnel involved in your service. We do not share medical data with third parties unless required by law.

7. Handling of Financial or Credit Data

We use secure third-party payment processors to handle financial transactions. Your financial data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. We do not store or process your financial information on our servers.

8. Third-Party Services

The Site may include links to third-party websites and services. We are not responsible for the privacy practices or the content of third parties. Once you leave the Site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy. We encourage you to read their privacy statements.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy

Effective Date: 07/16/2024